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Troubleshooting

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The connection says I do not have access

Confirm that you signed in with the Fundable account attached to an active Pro+ or Enterprise plan. You can manage your plan from Fundable billing.

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A query returns too few results

Ask the assistant to inspect the dataset schema, validate exact filter values, and run a small diagnostic query. Avoid guessing internal identifiers or category names.

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The assistant will not export or unlock an email

Paid actions require an explicit request and a bounded credit approval. State that you want the file or email, identify the intended scope, and approve the maximum number of credits. For help connecting Fundable MCP, contact jacob@tryfundable.ai.
Last modified on September 29, 2026